Sticky Agent
![Sticky-Agent](https://unifedway.com/wp-content/uploads/2023/11/Sticky-Agent.png)
Why Unifedway ?
![](https://unifedway.com/wp-content/uploads/2023/11/Pushing-the-Boundaries_Pushing-the-Boundaries.png)
Pushing the Boundaries
![](https://unifedway.com/wp-content/uploads/2023/11/Cutting-Edge-Innovation.png)
Industry-Leading Reliability
![](https://unifedway.com/wp-content/uploads/2023/11/rm-Transparent-Pricing-1.png)
Premium Support
We offer comprehensive training, empowering your team to make the most of our advanced features. And when you need assistance, our 24/7 customer support team is always just a call or message away.
Improve First Call Resolution Rate
![](https://unifedway.com/wp-content/uploads/2023/11/rm-auto_answer_call-1.png)
Improved Agent Utilization
![](https://unifedway.com/wp-content/uploads/2023/11/icon-Increases-Retention.png)
Valuable Insights
![](https://unifedway.com/wp-content/uploads/2023/11/Flexibility-and-Mobility.png)
Enhanced Personalization
Create Customer Familiarity with
Familiar Agents
Personalize every interaction by automatically routing customers to agents who have helped them before.
![USA-cta-min_home](https://unifedway.com/wp-content/uploads/2023/11/USA-cta-min_home.png)
Benefits of Sticky Agent
![](https://unifedway.com/wp-content/uploads/2023/11/icon-Leverage-Natural-Conversations.png)
Saves Time
Cut the average handling time by as much as 20%. Faster resolutions mean happier customers and more time for your agents to focus on what truly matters – building lasting connections.
![](https://unifedway.com/wp-content/uploads/2023/11/icon-247-Omnichannel-Availability.png)
Drives Revenue
![](https://unifedway.com/wp-content/uploads/2023/11/icon-Gain-Rich-Customer-Insights.png)
Increases Retention
The Ultimate Call Center Software Solution
Equip your team with the essential tools and amplify communication and productivity through a unified Call Center Software dashboard.
International Phone Numbers
![](https://unifedway.com/wp-content/uploads/2023/12/voice-mail.png)
Forward To Voicemail
![](https://unifedway.com/wp-content/uploads/2023/12/monitor.png)
Call Monitoring
![](https://unifedway.com/wp-content/uploads/2023/12/autodialer.png)
Auto Dialer
![](https://unifedway.com/wp-content/uploads/2023/12/live-chat.png)
Virtual Call Center
![](https://unifedway.com/wp-content/uploads/2023/11/rm-Call-Queues.png)
Call Queues
Bulk SMS/MMS
Toll-Free Numbers
![](https://unifedway.com/wp-content/uploads/2023/12/time.png)
Office Hours
Call Whispering
![](https://unifedway.com/wp-content/uploads/2023/11/rm-Predictive-Dialer.png)
Predictive Dialer
![](https://unifedway.com/wp-content/uploads/2023/11/rm-Forward-to-your-phone.png)
Forward To Your Phone
Call Center Analytics
![](https://unifedway.com/wp-content/uploads/2023/12/schedule.png)
Appointment Scheduler
![](https://unifedway.com/wp-content/uploads/2023/12/record.png)
Record Calls
Caller Id
Share Phone Number
![](https://unifedway.com/wp-content/uploads/2023/11/rm-SMS_Bot.png)
SMS Bot
CallHippo went an extra mile and suggested a perfect solution. As of now, all of our numbers are clean and have the highest attestation score.
![ch-home-user-image-new](https://unifedway.com/wp-content/uploads/2023/11/ch-home-user-image-new.png)