Predictive Dialer

Unleash the power of automation and precision with CallHippo’s Predictive Dialer. Say goodbye to manual dialing and hello to a seamless, data-driven calling experience that maximizes agent productivity and ensures every connection counts.

What Is A Predictive Dialer?

A cloud predictive dialer is an automated dialer that uses several parameters to place an automated outbound calls. It calls different numbers (as provided by you) until it detects a connection and then passes it to a live agent.
Predictive dialer software automatically screen out numbers that go straight to the voicemail, are busy, don’t answer, and so on, thereby saving hours of your agents’ time each month.
The primary difference between a power dialer and a predictive dialer is that a power dialer calls a list of numbers sequentially. In contrast, a predictive dialer uses a set of parameters to determine when an agent will be available to take the call and dials the number accordingly.

Benefits of Using Predictive Dialer

Increase agent productivity and connect rates while minimizing idle time with CallHippo’s Predictive Dialer.

Maximized Agent Productivity

The Predictive Dialer eliminates downtime between calls, ensuring your agents are engaged with leads and customers consistently, resulting in a substantial boost in productivity.

Optimized Call Connect Rate

With intelligent call pacing, the Predictive Dialer ensures that agents are connected with live calls, minimizing the instances of voicemails or missed opportunities.

Reduced Idle Time

By virtually eliminating manual tasks like dialing and waiting for calls to connect, agents can focus solely on effective communication, drastically reducing idle time.

Enhanced Lead Management

The Predictive Dialer intelligently organizes and prioritizes leads, ensuring your team is always contacting the most promising prospects, thus increasing conversion rates.

Real-Time Analytics and Reporting

Gain valuable insights into your calling campaigns with comprehensive analytics, allowing you to fine-tune your strategies for even better results.

Compliance and Regulation Adherence

Stay on the right side of legal and regulatory requirements with built-in compliance features that ensure your calling practices are always in line with industry standards.

Start your Free Trial today

From number buying to inviting your users to making your first call, all it takes to set up your virtual phone system is 3 minutes.

  • 1Buy Numbers
  • 2Add Users
  • 3Start Calling
  • 4Track Calls
Call Center Solution
Office Phone System



Per user/Month

For Startups

Unlimited Users (Pay only for number)
  • Click To Dial
  • Global Connect
  • Teams
  • Voicemail
  • SMS/Text messages
  • Smart Switch
  • Last Called By
  • Forward-to-device



Per user/Month

Ideal For Small Team
Everything in Basic +
  • Free Number1
  • SMS
  • Voicemail
  • Shared Inbox
  • Skill Based Call Routing
  • Webhook
  • Paid Call Recording
  • Target Vs Achievement
  • Campaign Management



Per user/Month

For Fast Growing Team
Everything in Bronze +
  • Role based access control
  • Free Call Recording
  • IVR
  • Live Call
  • Call Queuing
  • User Working Hours
  • Call Reminder
  • After Call Work
  • Call Cascading
  • Holiday Routing
  • Feedback for Calls
  • Gamification
  • Call Tagging
  • Pause-Resume Recording



Per user/Month

For Larger Team
Everything in Silver +
  • Auto Dialer
  • Voice Broadcasting
  • Multi-level IVR
  • Multiple Level Call Transfer
  • Conference Calling
  • Call Barging
  • Route to External Number
  • Forward to Multiple Device
  • Single Sign On
  • DID Group
  • Call Whisper
  • Intelligent Reports Analytics
  • Reports via email
  • Automatic Machine Detection
  • Compliance Call Recording
  • Google Drive, AWS S3 Integration
  • Embedded Dialer Integration



Per user/Month

Unlimited Users (Pay only for number)
  • Click To Dial
  • Global Connect
  • Teams
  • Voicemail
  • SMS/Text messages
  • Smart Switch
  • Last Called By



Per user/Month

Everything in Basic +
  • 1000 calling minutes within US/CAD
  • Multi Lingual IVR
  • Multi Lingual IVR
  • 2FA
  • User Working Hours
  • Business Hours
  • Ring All Devices



Per user/Month

Everything in Starter +
  • Unlimited calling minutes within US/CAD
  • Call Recordings
  • Intelligent Reports/Analytics
  • Country Blocking
  • Call Tagging
  • Email notification for Voicemail
  • Reports Via Email
  • Call Notes & Ratings



Per user/Month

Everything in Professional +
  • Unlimited calling minutes within US/CAD
  • Call Blocking
  • Call Cascading
  • Custom Greetings
  • Audit Logs
  • Webhook
  • Dedicated Account Manager
  • Personalized Onboarding
  • Phone Support
  • 24*7 Support
  • Advanced Integrations
  • Custom Integrations
  • Annual Business Review

Frequently Asked Question

What is the function of a predictive dialer?
A predictive dialer is an automated phone dialer system that makes calls even before agents conclude the current call or become available for the next. The predictive dialer’s purpose is to reduce agent idle time while enhancing productivity by eliminating the need for agents to spend time dialing numbers.
What is the difference between a predictive dialer and an auto dialer?
The key distinction between a predictive dialer and an auto dialer is that, where auto dialer software use simple algorithms to place calls only after the current call has been completed, predictive dialers use machine learning and place calls even while the current call is still active.
When should you use the predictive dialers?
Predictive dialer is an ideal automated phone dialer system for businesses with high call volumes. Using a predictive dialer, these organizations can greatly increase productivity by minimizing idle time and increasing agents efficiency.
How does a predictive dialer work?

The price of a small business phone system depends on the features and services that you choose. While a basic plan would cost you around $14 per user/month, the price of premium systems could range between $24 and $35 per user/month. Also, there are several add-on features such as voicemail transcriptions, custom caller ID, and call tracking analytics, which can be availed for an additional monthly charge.