Enhance Health Outcomes through Reinvented Engagement

Transform healthcare delivery by providing human-centered digital health experiences at scale. Utilize Unifiedway’s proven platform for omnichannel engagement and APIs tailored for the healthcare and life sciences sectors.

Start your Free Trial today

From buying a number to making the first call, all it takes is 3 minutes to set up your virtual phone system.

  • 1Buy Numbers
  • 2Add Users
  • 3Start Calling
  • 4Track Calls

Empower All Healthcare Communications with Unifiedway Programmable Messaging

Drive personalized experiences at scale with the premier engagement platform designed for healthcare and life sciences.

Craft Your Healthcare Solution with Unifiedway


Engage people at every step with APIs for SMS, MMS, and WhatsApp.

Account Security

Protect patient data and build safely with bulletproof security APIs.


Support remote teams and efficient IVR payments with dual-channel voice APIs.


Scale efficient, digital-first contact centers with one flexible, omnichannel platform.


Deliver high-quality telehealth and hybrid care with embeddable video APIs.

unifiedway Segment

Leverage real-time data to enable personalized outreach at scale. (Now HIPAA-eligible!)

Revolutionize Appointment Management with Unifiedway

Virtual Care
Contact Center
Care Management

Appointment management

Missed appointments incur substantial costs for US hospitals, amounting to $150 billion annually. Unifiedway offers a solution with healthcare APIs, enabling the creation of HIPAA-compliant systems for automating scheduling and appointment management, thereby reducing no-shows and safeguarding revenue.

  • Allow patients to confirm, cancel, or reschedule via SMS.
  • Enhance patient satisfaction through seamless communication channels text, and chat, based on individual preferences.
  • Scale patient relationships with outreach customized and triggered by existing systems and data.
  • Embark on the journey of efficient appointment management with Unifiedway's quick deploy guide.
Start building for appointments with unifiedway quick deploy guide

Virtual Care

A full 39% of patients had a virtual consultation in 2021. unifiedway video APIs for healthcare and life sciences let you offer the convenient telehealth and hybrid care that feels like an in-person visit…

  • Schedule and send SMS reminders for video visits
  • Tailor intake processes for insurance and billing, build virtual waiting rooms, and share pre-visit educational content
  • Include caregivers and interpreters for optimal engagement and outcomes
Learn how to build virtual care in the demo.

Transform Healthcare Engagement with unifiedway way's Cloud-Based Contact Center

In response to the growing demand for personalized healthcare, unifiedway offers the ability to build cloud-based contact centers tailored for the healthcare and life sciences industries. This empowers agents and care teams by providing relevant patient data, facilitating personalized support at scale, and ultimately reducing costs and handling times.

  • Enable support from any device using a single cloud-based, programmable platform.
  • Support agents with comprehensive patient data, custom-built applications, and automations.
  • Allow patients to conveniently pay bills over the phone or through self-serve flows.
  • Explore the possibilities of creating a cloud contact center in the demo and revolutionize healthcare engagement.
Revolutionize Care Management with unifiedway Omnichannel Approach

Omnichannel care management

In the face of the substantial healthcare expenditure dedicated to managing chronic conditions, where an estimated 90% is allocated, unifiedway presents a solution to scale tailored care across diverse channels and populations. This is achieved through automated workflows and relevant data, ensuring consistent experiences with a personal touch.

  • Automate notifications, reminders, and education to encourage wellness.
  • Enhance care through remote monitoring, message tracking, and caregiver support.
  • Provide seamless message.
Embark on the journey of transformative care management with unifiedway quick deploy guide.

A leader in health and life sciences engagement

Explore resources and innovative solutions

Health organizations trust unifiedway to deliver seamless omnichannel communications, plus the resources to accelerate your shift to the cloud.
  • Pay-as-you-go pricing
  • HIPAA-eligible offerings
  • Reliable, secure platform
  • Customizable solutions

Deliver connected, modern experiences with one omnichannel platform

unifiedway is a world-leading platform for customer engagement with solutions for healthcare and life sciences. Only pay for what you use with flexible pay-as-you-go pricing.