Call Center Software

With CallHippo’s advance call center software, Get access to the Industry’s leading and most flexible software. Enjoy unparalleled efficiency with 99.5% uptime.

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Trusted by 4000+ companies

Why Unifedway ?

Companies often use a call center system to improve their contact center services. Here are a few reasons why VoIP call center solutions are being used by businesses worldwide:

Packed with powerful features

Experience the ultimate call center software with Unifedway – offering call routing, conferencing, CRM integrations, and automated SMS capabilities, and more.

Transparent Pricing

Avoid the confusion of hidden charges and complex pricing tiers with our straightforward pricing model.

Dependable support

With our expert team by your side, enjoy hassle-free setup and support for any queries. Our excellent onboarding and fast support ensure complete peace of mind.

Deliver 5-star experiences

CallHippo call center software can be set up quickly, allowing for seamless collaboration
and monitoring from anywhere, at any time.

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IVR

Interactive voice responses help callers reach the right department based on their needs. Based on caller input, the software effectively routes calls to the right department and reduces average call time.

Skill-Based Call Routing

To ensure the best customer experience, contact center solutions offer skill-based routing features that automatically route calls to the right teams/agents/departments, ensuring better resolutions and higher customer satisfaction.

Call Monitoring

This feature allows call center managers to listen to call in real-time and provide feedback. Managers can also whisper, barge, and record calls for better agent feedback.

Set Up Your Phone System In Less Than 3 Minutes

From buying a number to making the first call, all it takes is 3 minutes to set up your virtual phone system.

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Benefits Of Cloud Based Call Center Software

CallHippo’s robust and feature-rich voip call center software is the perfect solution for all your business communication needs.

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Auto-Dialer

This call center phone system saves agents time by automatically dialing the numbers for them on outbound calls. Reduce the number of manual errors in the dialing process.

Dashboards & Analytics

Get access to a real-time dashboard to monitor the performance of teams and individual agents. Generate reports on various KPIs, including agents’ performance, conversion rates, average calling times, and more.